Security
Platform Security
Application Security
All of the application infrastructures for GLASS QUOTES is running on Squarespace, entirely hosted on our servers without any third-party access to the code.
To know more about Squarespace Security click here.
Data Security
All data is stored in certified databases managed on-location by authorized GLASS QUOTES developers, which implement security measures to ensure that the data is fetched and delivered with encryption on both sides. The database is backed up periodically and every transaction and update is made using File Transfer Protocol with secure channels.
Secure Data Transfer
Our extensions and web front-ends are all configured to use the latest TLS version with a valid, signed, domain-specific certificate and a strong set of cryptographic protocols. Our encrypted-by-default philosophy also means that we don't support fall-back to unencrypted communications (e.g. https -> http). Hence when the users visit any webpage in GLASS QUOTES, it is SSL Encrypted with private keys enabled for each session.
Data Classification
We classify data according to the type and sensitivity and use that classification to define which systems are authorized to access and store different types of data. The data sensitivity is used in the risk assessment process to determine the appropriate level of security controls. Backup and retention of data is defined as part of this process.
People Security
Database Access Controls
Direct access to databases and backups is limited to GLASS QUOTESdevelopers and executive personnel. Access to sensitive data is limited strictly to people who need it to do their jobs. We review access periodically and offboard people who no longer need access. Each developer has unique credentials and a single-login method is enforced. These databases are only accessible through a GLASS QUOTES controlled Database Console.
Role-Based Access Control
GLASS QUOTES employs role-based access controls to servers containing application data. Authorized employees must use individual accounts and authentication credentials to gain access. GLASS QUOTES controls access to servers and data stores through authentication handled with key-based SSH sessions. We operate on the Principle of Least Privilege, which means access to a system is only granted if absolutely required to serve a legitimate business need. Our employees only have access to data and systems they need to do their job. GLASS QUOTES requires security awareness training for all employees. GLASS QUOTES will ensure that only authorized personnel login and that access is removed in timely fashion.
User Authentication
GLASS QUOTES users must authenticate with an email and password. Passwords are stored as cryptographic hashes in the database with the data handled by a limited number of GLASS COMMERCE developers. Each login has lowered session time and hence when a user is inactive in the account, the session is canceled.
Personnel Security
GLASS QUOTES has formalized hiring policies and procedures, performance management, and termination practices. Access to company systems is removed as soon as possible once it is no longer needed. GLASS QUOTES conducts comprehensive pre-hire background checks.
Process Security
Application Development Security
Our developers review secure coding standards applicable to the environments, languages, and platforms they are working in. These standards include ensuring access control of data, sanitizing input/output values, and logging violations that could indicate an attack or vulnerability.
Data Retention
Data we receive from government agencies belong to them, not to GLASS QUOTES. Government agencies are able to export their spent data at any time.
Cybersecurity
All data is stored in a certified database managed on-location by authorized GLASS QUOTES developers, which implement security measures to ensure that the data is fetched and delivered with encryption on both sides. The database is backed up periodically and every transaction and update is made using File Transfer protocol with secure channels.
Our extensions and web front-ends are all configured to use the latest TLS version with a valid, signed, domain-specific certificate and a strong set of cryptographic protocols. Our encrypted-by-default philosophy also means that we don't support fall-back to unencrypted communications (e.g. https -> http). Hence, when the users visit any webpage in GLASS QUOTES, it is SSL Encrypted with private keys enabled for each session.
We classify data according to type and sensitivity. We then use that classification to define which systems are authorized to access and store different types of data. Data sensitivity is used in the risk assessment process to determine the appropriate level of security controls. Backup and retention of data are defined as part of this process. GLASS COMMERCE has also implemented Two Factor-Authorization for admin users and vendors.
Defense against cyber attack
FastComet is our server provider that is handling the GLASS QUOTES cybersecurity capabilities. FastComet uses DNS and DDoS Protection, an Artificial Intelligence Firewall, daily automated backup, and secure account isolation to protect our website from any threats. FastComet has a global defense network that counteracts botnet attacks, exploits, malicious traffic, spam, DNS and HTTP/S DDoS attacks, and many other threats protecting all types of websites, while also improving performance.
Last Updated: February 2, 2021.